Terms and Conditions

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Thank you for shopping at VisitBangladesh.today. We appreciate your support and are committed to ensuring a satisfying shopping experience. Please read our return and refund policy carefully to understand your rights and obligations.

1. Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including:

• Perishable goods such as food, flowers, newspapers, or magazines
• Intimate or sanitary goods
• Hazardous materials, or flammable liquids or gases
• Downloadable software products
• Some health and personal care items

2. Refund Policy

We value your satisfaction and strive to provide the best service possible. Please read our refund policy carefully to understand the conditions under which refunds are issued.

2.1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

- The item must be unused and in the same condition that you received it.

- The item must be in its original packaging.

- The request for a refund must be made within 14 days of purchase.

- Proof of purchase, such as a receipt or order number, is required.

2.2. Non-Refundable Items

Several types of items are exempt from being refunded, including:

- Perishable goods (e.g., food, flowers, newspapers, or magazines)

- Downloadable software products

- Health and personal care items

- Gift cards

- Sale or clearance items

2.3. Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer service team at [your email/contact number] with your order number and details about the product you wish to return.

2. If your refund request is approved, you will receive instructions on how to return the item to us.

3. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

2.4. Refund Approval and Processing

- If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

- If the refund is not approved, we will provide an explanation and discuss possible solutions.

2.5. Late or Missing Refunds

If you haven’t received a refund yet:

- First, check your bank account again.

- Then, contact your credit card company; it may take some time before your refund is officially posted.

- Next, contact your bank. There is often some processing time before a refund is posted.

- If you’ve done all of this and you still have not received your refund, please contact us at [your email/contact number].

2.6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2.7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your email/contact number] and follow the return instructions.

2.8. Contact Information

If you have any questions about our refund policy, please contact us at:

- Email: visitbangladesh.today@gmail.com

- Phone: +918099842918

- Address: Khulna-Kushta Highway, Bangladesh

Thank you for shopping at VisitBangladesh.today. We appreciate your business and are here to help if you have any issues with your purchase.